Delivery
Delivery is an essential part of CORNERO's service, allowing us to provide our customers with a seamless and convenient furniture shopping experience.
We are proud to offer professional delivery services designed to ensure your furniture arrives safely and efficiently. To maintain the highest standards of service, we work with experienced logistics partners who operate an extensive distribution network. This enables us to deliver orders to customers across the country, regardless of their location.
Our Delivery Philosophy
Our delivery teams are carefully trained to provide a professional and courteous service. We place great importance on punctuality and attention to detail, ensuring that every order is delivered according to schedule and arrives in perfect condition. Each delivery is thoroughly inspected and carefully secured to make sure your furniture reaches you exactly as expected.
We understand that delivery is one of the most important stages of the purchasing journey. That's why we strive to make every delivery efficient, reliable and hassle-free. Our goal is to provide a complete customer experience by combining high-quality furniture, professional customer support and dependable delivery services.
How Does Delivery Work?
Our delivery process has been designed to be simple, transparent and convenient. Here's how your order is delivered step by step:
Step 1: Collection Confirmation
You will receive an SMS notification confirming that your order has been collected from production by our delivery partner.
Step 2: Delivery Route Planning
Our logistics team plans the delivery route and sends you an SMS with the proposed delivery date. If necessary, you can request a different date.
Step 3: Confirm or Change the Delivery Date
You can either confirm the proposed delivery date or request an alternative.
Step 4: Route Confirmation
Once the delivery route has been finalised, the confirmed delivery schedule is sent to you.
Step 5: Delivery and Confirmation
Your furniture is delivered to the specified address, and you receive a confirmation email together with any relevant information from the manufacturer.
Delivery Terms
According to our Terms and Conditions:
- Delivery is completed within up to 30 working days.
- Delivery does not include carrying the furniture into the customer's property. Orders are delivered to the entrance of the building.
- We offer free delivery within Poland for orders with a total value of at least PLN 499.
- Due to the nature of our products, the exact delivery date is arranged individually with each customer.
Delivery Options
We offer the following delivery methods:
- Delivery via professional transport companies.
- Delivery using the Seller's own transport fleet.
- Customer collection from designated collection points provided during the ordering process.
Assembly Service
Assembly services are available for selected orders. The cost of assembly will be provided or agreed with the Seller during the ordering process.
Important: The assembly service does not include carrying the furniture into the room designated by the customer.
International Delivery
If you require delivery outside Poland, please contact our customer service team before placing your order. We will confirm delivery availability and provide an individual transport quotation.
Questions About Delivery?
If you have any questions about our delivery services or would like more information about your order, our customer service team will be happy to help.
- Email: biuro@cornero.pl
- Phone: +48 578 716 513
- Opening hours: Monday - Friday, 8:00 AM - 4:00 PM